Welcome to Park Royal Car Hire. These Terms of Service govern your use of our website parkroyalcarhire.co.uk and our vehicle rental offerings. By utilizing our services, you agree to these terms.
Rental Terms
All vehicle rentals at Park Royal are governed by a comprehensive Rental Agreement, which you will receive at the time of booking confirmation or upon vehicle collection. This document outlines the specific terms, conditions, insurance information, charges, and your responsibilities for the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Vehicle Rental Requirements
- To hire a vehicle from Park Royal, drivers must be at least 21 years old. Age restrictions may differ based on the vehicle type, and additional fees could apply for those under 25. A valid driving license suitable for the vehicle category is required, held for the duration stated in the Rental Agreement. Customers must also present valid identification and proof of their current address, along with payment information and a security deposit. Any further requirements outlined in the Rental Agreement must be met.
Booking and Payment Process
- Reservations can be arranged via our website, by telephone, or at our Park Royal office. A deposit may be necessary to confirm your booking. The full payment and a security deposit are usually required upon vehicle pickup. All prices are listed in British Pounds (£) and include VAT where applicable. We accept all major credit and debit cards, processed securely through trusted payment providers.
Vehicle Pickup and Drop-off
- Upon collecting your vehicle from Park Royal, please conduct a thorough inspection and promptly report any pre-existing damage. A vehicle condition report will be completed and signed at this time. It is important to return the vehicle in the same condition as it was received, accounting for ordinary wear and tear. Any new damage will be evaluated and charged as necessary. Ensure the vehicle is returned with the same fuel level as at collection; refueling charges will apply if the fuel level is lower. Late returns may incur additional fees, so please notify us in advance if you anticipate a delay. You will be held responsible for any parking fines, traffic violations, or related charges incurred during the rental, along with an associated administration fee.
5. Coverage and Responsibility
- All rentals at Park Royal include basic third-party insurance. You will find full coverage details and excess amounts outlined in the Rental Agreement. Options for additional insurance may be available to help minimize your financial liability. It's advisable to review these options thoroughly. You remain liable for damage or loss up to the insurance excess amount unless you opt for additional coverage. Any damage resulting from negligence, misuse, or violation of these Terms will be your responsibility, regardless of insurance status.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice period provided. For precise information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur additional charges.
7. Restricted Activities
Prohibited Uses of the Vehicle
- The vehicle must not be used for any unlawful activities, including racing, rallying, or off-roading. It is prohibited to transport hazardous materials or sublet the vehicle to others. Driving under the influence of drugs or alcohol is strictly forbidden. Users must adhere to passenger and weight limits and avoid driving beyond the agreed geographical boundaries without authorization.
Breach of these terms may lead to rental cancellation and fees.
8. Liability Restrictions
To the fullest extent allowed under English and Welsh law, Park Royal Car Hire will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims will be limited to the amount you paid for the rental in the previous 12 months. This limitation does not apply to liability for death or personal injury resulting from negligence or fraud.
9. Applicable Law
These Terms are regulated by English and Welsh law. Any disputes will fall under the exclusive jurisdiction of the relevant courts.
10. Updates to Terms
We reserve the right to update these Terms whenever necessary. Changes take effect immediately upon being posted on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Park Royal Car Hire Services
Park Royal, London NW10 7UD, United Kingdom
Contact Number::
442031510818