Park Royal Privacy Policy

Data Collection Practices

We gather and handle various types of personal information, including:

Your Information Usage

Your personal information is used for these key purposes:

• Service Provision and Contract Fulfillment:
  • We manage your vehicle rental bookings and agreements with care. This includes verifying your identity to confirm you meet our rental criteria. We also streamline the collection and return of vehicles and handle payments, deposits, and any applicable charges efficiently. Your satisfaction and security are our priorities.
• Client Engagement (Contractual Obligations and Legitimate Interests):
  • Delivering booking confirmations and essential rental details. Addressing your inquiries and offering dedicated customer support. Informing you of any updates to our services or policies.
• Marketing Preferences and Permissions:
  • We may send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out anytime.
• Service Enhancement for Customer Benefits:
  • Assessing website interactions to optimize user experience and functionality. Conducting research to refine our vehicle fleet and service offerings.
• Compliance with Legal Standards:
  • Adhering to legal and regulatory standards. Protecting against fraud and ensuring service integrity. Addressing conflicts and upholding our terms and conditions.

Information Exchange

Sharing Your Information

• Partner Service Providers: We collaborate with third-party companies, including payment processors and IT support, to provide our services. These partners are required to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection

At Park Royal, we prioritize the protection of your personal information through a variety of technical and organizational measures. Our approach includes encryption, strict access controls, secure server protocols, and routine security evaluations. Despite these efforts, it is important to acknowledge that no electronic transmission or storage method can guarantee complete security.

Data Retention Policies

At Park Royal, we retain personal information only for the duration necessary to achieve the intended purposes, including compliance with legal, accounting, and reporting obligations. The length of time we keep this information is influenced by the specific type of data and the context in which it is processed.

Your Rights with Park Royal

Your rights under UK data protection law

• Accessing Your Information: Obtain a copy of your personal information with us.

For inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Practices

At Park Royal, we utilize cookies and similar technologies to improve your browsing experience, analyze website traffic, and tailor content to your preferences. You can adjust your cookie settings directly through your browser to control how we collect and use this information.

8. Updates to Policy

Park Royal may revise this Privacy Policy from time to time to align with changes in our operations or legal obligations. Any updates will be published on this page, along with a new "Last Updated" date. We recommend checking this policy periodically to stay informed about our privacy practices.

Get in Touch

For inquiries regarding our Privacy Policy or data practices, please reach out to us.